A year and a half ago, Mike Stewart and I were on the phone talking about possible business uses for Internet video.
He pointed out that by simply using an online video to demonstrate how to set up a phone-recording unit he sells, he got a huge boost in his conversion rates.
Makes sense, right?
How many times have you shied away from a purchase, especially in the realm of consumer electronics, where you had the money and the desire, but just couldn’t figure out which model to buy?
I don’t know about you, but it happens to me all the time.
"Why don’t the consumer electronics companies train prospects to use their products with Internet video? Talk about a slam dunk and a massive ROI," I blurted out.
Well, either they were listening in on our conversation or great minds think alike.
Sony tried it (with help from a Austin-based company called Powered.) The result? Visitors to Sony’s online customer training site convert to buyers at the rate of 25%.
Now Sony is starting to syndicate this content to its retail partners like Circuit City.
Not all multi-billion dollar ideas need to be rocket science.
Hwo can YOU use this?